We've all been there - two employees aren't getting along and it's obvious and awkward to everyone. As a leader, do you get involved? When and if so, what do you do? I walk through two specific but common situations in this episode and give you the tools you need to tackle it. QUESTIONS IN THIS EPISODE: 00:46 - I have two team members who are not getting along right now and we have addressed the situation with them both. Things went well for about a month and then another explosion happened after a small miscommunication issue. How do you work as a team with two people who don't play nice with each other? 6:00 - I would like to know when a leader should step in to address a situation. For example, I have a direct report who is frustrated with two other co-workers about the volume of their personal conversations. I have coached the annoyed co-worker to share her concerns with the other two employees, which she has done. However, the other two employees are still having loud, distracting conversations. Do I as the manager get involved at this point because it is a performance issue for the two chatty co-workers or continue to coach the frustrated employee to address the issue? SUBMIT A QUESTION: Have a question to submit? Click the link below and maybe I'll answer it on the next episode! https://goo.gl/forms/HlT77kf9TyDSGyzq2 -- ► Subscribe to My Channel here: https://www.youtube.com/channel/UC5G_... -- Cy Wakeman is a dynamic international keynote speaker and New York Times bestselling author who has spent over 20 years cultivating a revolutionary approach to leadership and work. Her Reality-Based Philosophy helps leaders and their teams ditch the drama, turn excuses into results, and find opportunities in every challenge they face. As a keynote speaker, Cy is a highly sought-after conference headliner and holds a Certified Speaking Professional (CSP) designation from the National Speaker’s Association, placing her within the top 3% of speakers worldwide. Her programs are consistently ranked by participants as the single most impactful training they have ever received. Find Cy here: Website: http://www.realitybasedleadership.com/ Youtube: https://www.youtube.com/channel/UCkNh... Facebook: https://www.facebook.com/CyWakeman/ Instagram: https://www.instagram.com/cywakeman/ Twitter: https://twitter.com/CyWakeman LinkedIn: https://www.linkedin.com/in/cywakeman/
When Should a Boss Intervene in Workplace Drama? l Life's Messy, Live Happy S2E10 - YouTube |
| 52 Likes | 52 Dislikes |
| 3,343 views views | 12,170 followers |
| Education | Upload TimePublished on 2 Jan 2019 |
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